Why can there be delivery delays with my order?

Delivery delayed

This is a frequently asked question, and you have every right to know why. 😊

At Identimark our team will track your order right through to delivery, but let’s face it, there will always be the odd order with delays in freighting time.

Reasons being:

  • Courier delays – especially when going to remote delivery sites, our orders are often handed to a 3rd party transport company which has set days per week they go to remote areas. To fix this, we find it best to do research in the local area to see what local transport company has the best service to a remote location
  • Material shortages or delays – there will be the odd time we’re caught out with not having enough stock of the raw material for your job, this can delay the order 1-2 days